FAQs

Do you Ship Internationally?

Yes, we ship worldwide via FedEx.

What Payment Methods are Accepted?

We accept payments via credit cards.

Are Duties and Taxes Included in Shipping?

All orders shipped outside Nigeria may be subject to additional shipping fees such as taxes, tariffs or costum duty fee set by your country. Styleteebera is not responsible for these fees, contact your country's local custom duty office for more information about these fees.

Shipping Times?

Products marked as "In Stock" are shipped within 1-7  business days after your order is processed. Except preorders which takes about 7-21 business days to ship. 

Products such as wigs are "custom (made to order)" ship within 7- 20 working days after your order is processed. The timeframe varies depending on the hair wig to be made. For a more detailed timeframe please contact us at styleteebera@gmail.com.

Orders are processed 24/7 Monday through Sunday.

Can I Return My Order?

We want you to love your purchase, if you're not happy with your order, we may accept returns. Check our refund policy for eligible returns.

How Can I Contact Your Customer Service?

Our business hours are Monday through Friday from 8am - 6pm. To reach customer service please call us on +234 812 619 4966 or email styleteebera@gmail.com. If contacted via email or WhatsApp please allow 24 hours to receive a response.

I Have a Complain? 

Please contact customer care so that we can resolve the issue for you. To reach customer service please call us on +234 812 619 4966 or email styleteebera@gmail.com. If contacted via email or WhatsApp please allow 24 hours to receive a response.

Do You Have a Store?

We have a store in Lagos. Visits are strictly by appointment only during business hours on Monday through Friday. Please click here to make a store appointment.